On 1/20 I decided to buy one of their "Super Sniper" series of scopes in the 16x range. Well I did receive the scope in a timely manner but it was not packed the best. It arrived OK so I didn't think anything of it. Anyways I ended up not having a set of rings for it so I had to order some to fit my rifle. At this time I was busy with work and just life in general and was unable to get to the range with it until Thursday 3/5. I got to the range and setup to shoot and after looking threw the scope at the targets realized this was a pretty junky scope. The optic quality was very poor. My target and other objects had rainbow colors around the border of them. Also the focus adjustment was so touchy that it was very hard to get it to focus and stay in focus. It had to be set absolutely perfect and even then it was not very good.
So fast forward to today. I sent them an email explaining I would like to return it and the issues I was having. She replied and said sorry no returns after 10 days and that scope was not "defective" etc. I emailed back and said well to me that's a defective scope. I've had much better BSA scopes for $100 bucks. She emailed back and said well you can send it in if you want but if we find it to be not defective then we will just send it back or you can trade it in threw the trade in program. I'm sure they will be happy to give me penny's for it in their crappy program. Well I just sent an email back stating thanks for your great customer service from a great company. I said i'll also to be sure to leave a nice review of it and their customer service on the many great forums I am on and social media. Have a nice day lol.
So fast forward to today. I sent them an email explaining I would like to return it and the issues I was having. She replied and said sorry no returns after 10 days and that scope was not "defective" etc. I emailed back and said well to me that's a defective scope. I've had much better BSA scopes for $100 bucks. She emailed back and said well you can send it in if you want but if we find it to be not defective then we will just send it back or you can trade it in threw the trade in program. I'm sure they will be happy to give me penny's for it in their crappy program. Well I just sent an email back stating thanks for your great customer service from a great company. I said i'll also to be sure to leave a nice review of it and their customer service on the many great forums I am on and social media. Have a nice day lol.
Comment