I was BANNED from Buds!

[Ben Diss]

I'd like to share my experience with BudsGunShop.com. A little background first. I recently moved to Columbus Ohio from New York state. I'm enjoying the freedom that comes with living outside of an anti-gun culture. Looking to purchase my first unrestricted firearm I ordered a Walther PPQ 5" (that comes with a 15 round magazine). Shortly after the order was placed the status was updated to "Call Customer Service". I did so and was told that Buds can't ship my gun to Ohio because I failed to change my billing address with them to my new Ohio address. I apologized and offered to update it. No go. Not good enough. The entire order had to be canceled. I was pretty irate and asked to talk to a supervisor. Still no good. Order canceled.

I looked around to see where else I could order the gun and noone had a price even close to theirs. I swallowed my pride, logged back on to their site, updated my address and placed another order. In a few days my checking account was charged. 10 days pass and my FFL hasn't seen the gun. I log back on to Buds and see that my account has been revoked by an administrator. Huh? So, I call the help line, wait for an operator, ask for an update on the order, get passed to a supervisor. Here's where the fun begins. Since I got irate on the last call, they canceled my account! No kidding. I asked why they charged me and the super REFUSED to answer the question. He went so far as to claim that I hung on them the last time. That's why they canceled the account. Yes, they're refunding me now but I imagine that if I never called they would have kept my money.

No soup for me! Banned by Buds.

[thughes]

Our own swilliams just dealt with the same BS, NY biilling address for an out-of-state resident. She ended up sending a postal MO for payment

[Norm DeGuerre]

they accepted your funds ..
you now have entered into a contractural obligation with them to deliver said gun
unless you signed some Disclaimer allowing them to cancel for any reason
go back and read your order agreement

[GUNSICK]

Swilliamsny had the same issue with them because here bank is in NY and her residence is in PA. No gun for her either.

[Meketrefe]

That place is the Online version of walmart. Bottom line is price, don't give a fvck about customers nor loyalty.
You pay less to be treated like schit. Funny think in many firearms the Penfield store used to be able to match and even
better any prices they had. This include savage 10 and 111 rifles, remington shotguns and rifles, glock, etc...
So fvck them. POS online garbage place.

[Guest]

Com'n guys comparing SW's different address and just new form of payment, sure as Heeeell ain't the same thing as this OP being Banned from BUDs and pretty much being robbed for 10 days lol. Man this here is a story i have never ever heard..OP you sure did get hosed man..and that does sorta blow cause BUDs is awesome for price and reliabilty..usually i guess lol.

[JVG]

Buds sucks. I've had a lot more luck with price and customer service at grabagun.com

[Ben Diss]

Whats crazy is that I was willing to jump through their hoops. I even have an Ohio bank account I can use. Crazy.

[Ben Diss]

HOLY CH!T. I just checked out Grabagun and they had it in stock. After shipping it's exactly the same price a Buds. Awesome. Thank you!

[usmcveteran]

Thanks for link to grabagun never heard of them before

[Guest]

I can't say BUDs sucks, cause for me and all peeps I know its been awesome easy and fair. But that's just my opinion

[EvilD]

Yea, fukk buds, gran a gun is a good place to deal with

[Doc8404]

Buds sucks. I've had a lot more luck with price and customer service at grabagun.com

Thanks because I needed one more place to spend money I Dont have. LOL.

[swilliams]

Let me add to his story.... Bud's told me they had to cancel the first order, and I had to place a new order with them (which I did - sending a money order like thughes suggested). A couple days later, they charged my NY bank account for the first gun. Since I had taken the funds out to purchase the money order, this overdrew my account, costing me nearly as much as I saved on the gun. I'm pretty pissed.

First, had I know they were still going to charge the account, I'd have transferred money over from my savings. Second, if they can't use the NY billing address, they shouldn't be allowed to charge the NY account, don't you think??? Lastly, they told me it would take two weeks for them to put the money back in my account. I wasn't banned, but I'll NEVER do business with them again.

[camper4lyfe]

Charging you for a canceled order. Yeah, that sounds like good business practice. Or something.