Doan Chevy bad experience.

[usmcveteran]

So the other day I found an ad for 2017 Chevy Silverado 1500 LS with double cab and tow package for just under 25k . I emailed them and the confirmed price at 26k roughly.

Yesterday I get email saying the truck I wanted was sold but I could still go see manager today and they could order similar truck at similar price for me. So I said yes l still go see manager and she confirmed my 10am appointment.

So today I get there around 950. The manager I had appointment with isn't in today. I show them the ad which is still on site last I checked and they said it was an error. I showed my emails when I confirmed price with specific vin number. They said she made a mistake and there website made a mistake.

After waiting they said the best deal they could do was for $36k on a better truck blah blah blah.

Is it just me or are they pulling the old bait and switch? Needless to say I left and have a bad taste in my mouth for waisting my time after confirming all details in email before going.

ETA:
They said this happens every month . Not sure why they haven't fixed the issue yet. End rant.

[usmcveteran]

Here is saved ad.

[Pissed Off Patriot]

Sounds like a bait and switch to me!

Some dealers just aren't that ethical. Find another Chevy dealer.

There are two near me. One with a great reputation that has always treated me right, and another one that hasn't.

[Norm DeGuerre]

send your documentation to Patrick Walsh at the roch NYS atty generals office
you can get a complaint form online

buying a car or truck is always an exercise in frustration
despite the dealers claims, they can not run those expansive parcels of real estate on "$100" a Sale
there are all sorts of "hold-backs" that represent extra funds also
like, a Ford Blue Oval dealer gets a $1000 kick-back on each sold unit

Tesla is suing the STATE of Texas to let consumers buy direct
we will see just how powerful the car lobby is soon

[usmcveteran]

send your documentation to Patrick Walsh at the roch NYS atty generals office
you can get a complaint form online

buying a car or truck is always an exercise in frustration
despite the dealers claims, they can not run those expansive parcels of real estate on "$100" a Sale
there are all sorts of "hold-backs" that represent extra funds also
like, a Ford Blue Oval dealer gets a $1000 kick-back on each sold unit

Tesla is suing the STATE of Texas to let consumers buy direct
we will see just how powerful the car lobby is soon

They said the vehicle in question was a fleet vehicle not able to sold and has to be sold directly from manufacturer. But if that's the case then how did they sell it was sold to pike company.

[Meketrefe]

Anything Doan and / or Chevy is bad news all around.
Same thing with anything Dorschel.
Why don't you go to an auction directly and get a 3 year old end of lease in good condition?

[Norm DeGuerre]

They said the vehicle in question was a fleet vehicle not able to sold and has to be sold directly from manufacturer. But if that's the case then how did they sell it was sold to pike company.

sooo ..
they advertised a vehicle not for Sale ..????

[usmcveteran]

Oh you mean this one? http://www.doanchevy.net/VehicleDeta...-NY/2994831183

Yup! They took down this one while I was there..... Back up now though. http://www.doanchevy.net/VehicleDeta...-NY/2994831173

Bait and switch for sure.

[Pissed Off Patriot]

Oh you mean this one? http://www.doanchevy.net/VehicleDeta...-NY/2994831183

Yup! They took down this one while I was there..... Back up now though. http://www.doanchevy.net/VehicleDeta...-NY/2994831173

Bait and switch for sure.

Different vin #, but since they already knew that was the price point you were looking at, they should have given you a call?

Call them out on it and see what they say, but it's 99.999% probability that it's still a bait and switch.

[usmcveteran]

Those are two different​ trucks linked above. Ones 2 wheel drive and other is 4x4.

They claim it auto populates and it happens every month.

[Norm DeGuerre]

.

They claim it auto populates and it happens every month.

A Pattern and Practice of Deception ..
Prosecutable

[harleyhutch]

Bait and switch, turn them in or they will continue to do it.

[usmcveteran]

What's easiest way to save emails in PDF or other file type on Android phone? That way I can report them via online form Norm pointed out.

[WARFAB]

Print to pdf? I'm not sure how to do it on a phone. Is either access them from a desktop computer or email them to a desktop computer.

[usmcveteran]

Print to pdf? I'm not sure how to do it on a phone. Is either access them from a desktop computer or email them to a desktop computer.

I can try that.

But it isn't just me that something is fishy? They are a pretty big dealer in area.